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Service Advisor
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Massachusetts data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$56,405 / year median in Massachusetts
+13% projected growth
Job Description
Service Advisor at
QUIRK AUTOMOTIVE GROUP
Service Advisor at
QUIRK AUTOMOTIVE GROUP
in Marshfield, Massachusetts Posted in about 21 hours ago.
Type:
Full-Time Job Description:
Position Overview Quirk Auto is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Auto has opportunities for inspired and motivated individuals who have the desire and passion to succeed. We want to speak with you regarding a career in automotive service.
Key Required Proficiencies:
Greets customers in a timely, friendly manner Writing Repair Orders and explaining charges Performing vehicle walk around and documentation of customer concerns Provides a complete and accurate written cost estimate for labor and parts Check the progress of repair throughout the day Contacts customers regarding any changes in the estimate or time impacts Maintains strong customer satisfaction Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications Follows all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
Preferred Skills:
Prior sales experience preferred but not required High School Diploma or College Degree preferred but not required Experience in managing and organizing work time and work-related activities Excellent interpersonal skills Positive attitude and strong willingness to learn Strong computer skills Benefits offered: Health, Dental/Vision, 401K, Long-Term Disability, Life Insurance and Critical Illness Insurance. Quirk will provide you with Basic Life Insurance and AD&D policy of $20,000 at no cost to you. All other benefits are optional and will be offered to you at a cost. Paid sick time after 90 days and vacation after 1 year
•All employees must pass a pre-employment background check, physical, drug test, and motor vehicle record check (if applicable to position) Quirk Auto Dealerships is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type:
Full Time Pay:
$60,000-$100,0000 per year
Work Location:
In person