Service Retention Associate-BMW of Peabody & MINI

Apply Service Retention Associate-BMW of Peabody & MINI Peabody, MA • Service Apply Job Type Full-time Description The Lyon-Waugh Auto Group is searching for an organized, goal orientated individual to join our team as a Full-Time Service Retention Associate for our

BMW & MINI

stores . This is a great entry level opportunity for someone who enjoys interacting with a variety of clients. If you are searching for a supportive company to help develop your customer service skills in luxury automotives-apply with us!

Schedule:

Monday-Friday 9am-5:30pm

Estimated Annual Compensation Range:

$45,000.00 - $60,000.00

What You'll Be Doing:

Schedule service appointment Make outbound calls for appointment reminders, missed appointments declined services and upcoming maintenance Contact clients with open recalls, campaigns, special order parts Other duties assigned by management team What we can offer you: Comprehensive benefits package 401(k) options with company match PTO package that includes holidays, vacation, sick days, your birthday off, and a paid volunteer day longevity bonuses and paid trips Employee discounts on service, parts, and vehicle purchases Opportunities for tickets to concerts and sporting events Employee referral bonus Smoke free campuses Requirements Clear, professional communication skills—both verbal and written Proficient with Microsoft Word, Outlook, and Excel Familiarity with a multi-line phone system Strong attention to detail Ability to prioritize task efficiently; dependable Confident phone presence with a friendly, helpful tone Apply View All Jobs