No recruiters, please. Local candidates only.

Job Summary:

The Customer Service Representative position is responsible for providing customer service to current Suncor Stainless and clients and partners. Additionally, the Customer Service Representative is responsible for all order-related activities as directed by the Customer Service Manager.

Job Responsibilities:

• Provide general customer and sales support as needs arise.
• Provide order entry support for sales.
• Record customer issues as cases and assign to appropriate representative or facilitate customer satisfactory resolution personally.
• Provide back up and support to Sales team as needed.
• Troubleshoot and facilitate customer issue resolution
• Facilitate sales by engaging end users and partners with product information.
• Acquire and maintain proficiency in technical aspects of the product line and acquire the ability to explain and demonstrate products on demand.
• Learn and develop proficiency in all company systems.
• Provide other support for sales services as needed.

Qualifications:

• Minimum 2 years of college
• Minimum 3 years customer service experience

Skills and Abilities:

• Proficient computer skills and Microsoft software skills
• Exceptional communication, problem solving and organizational skills
• Marine, Industrial or Rigging experience is a plus.
• Ability to prioritize and manage multiple projects No Recruiter Please - Local Candidates Only Suncor Stainless requires the passing of a pre-employment drug screening as a condition of employment.

Job Type:

Full-time Pay:

$21.00 - $28.00 per hour Application Question(s): Will you now or in the future require employment visa sponsorship (e.g., H-1B, O-1, etc.)? Did a employee from Suncor Stainless refer you to this job? If so, please supply their first and last name. Have you ever worked for Suncor? Are you a current employee? Do you currently live within 50 miles of Plymouth, Ma? What are your salary requirements? Dollar value required.

Work Location:

In person