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A-Sales Firm

Bilingual Customer Service Representative

Career Insights for Customer Service Representative (General)

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

Bilingual Customer Service Representative A-Sales Firm Revere, MA Job Details Full-time $900 - $1,500 a week 1 day ago Benefits Employee assistance program Employee discount Professional development assistance Referral program Qualifications Customer communication Full Job Description We're expanding our team in the Greater Boston area and are seeking motivated, people-focused individuals to join us as Bilingual Customer Service Representative. In this role, you'll represent leading brands in telecommunications, wireless, and internet services, working directly with customers to deliver outstanding experiences while driving results in a fast-paced, competitive industry. What You'll Be Doing as a
Bilingual Customer Service Representative:
Get in front of customers daily through face-to-face interactions, this is a people business and you'll be right in the middle of it Break down telecommunications, wireless, and internet services in a way that actually makes sense to people Walk customers through new service setups, account activations, plan upgrades, and changes from start to finish Handle questions on services, pricing, and billing on the spot Match customers with the right promotions and plans based on what they actually need, not just what's easiest to sell Track your sales activity, accounts, and transactions accurately every day What We're Looking For in our new
Bilingual Customer Service Representative:
Someone who genuinely enjoys talking to people and thrives in a face-to-face environment You can hold a real conversation, listen well, and communicate clearly without being pushy Dependable, you show up, you're on time, and you take your schedule seriously Motivated to grow, learn, and put in the work Bilingual in English and Spanish Preferred Ready to get started? Apply today and join our growing team tomorrow. Weekly pay & uncapped commissions. Let's grow your career!
Pay:
$900.00 - $1,500.00 per week
Benefits:
Employee assistance program Employee discount Professional development assistance Referral program
Work Location:
In person