A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
Client Service Representative (CSR) Acoaxet Veterinary Clinic | 965 Sanford Rd, Westport, MA 02790 Are you a dedicated and compassionate Customer Service professional with a passion for animals and people alike? Join our team at Acoaxet Veterinary Clinic, an AAHA-accredited hospital located in beautiful Westport, Massachusetts. We're seeking a Client Service Representative (CSR) with at least one year of customer service experience in a veterinary setting. Our ideal candidate is reliable, enthusiastic, and loves creating positive experiences for clients and their pets. At Acoaxet, you'll be part of a tight-knit, supportive team known for its staff longevity, collaboration, and laid-back, approachable management style.•
What You'll Do:
Provide exceptional client service and communication Schedule appointments, manage client check-ins/check-outs, and process payments Support clients with empathy, professionalism, and a focus on quality care Maintain accurate client and patient records Collaborate closely with doctors and technicians to ensure a smooth workflow and excellent patient experience•
What We're Looking For:
Minimum 1 year of customer service experience in veterinary medicine Excellent client management, communication, and multitasking skills A team player with a positive attitude and strong attention to detail Dependable, organized, and passionate about helping pets and their people A great cultural fit for our friendly, community-focused team•
Why You'll Love Working Here:
Strong, collaborative culture with 10-20+ years of staff longevity Approachable, supportive leadership with a true open-door policy 4-day work week Competitive compensation: $18.00-21.00/hour (based on experience) Full benefits package, including: Health insurance Uniform allowance Pet care discounts Accrued vacation and sick time Opportunities to give back to the community through local shelter partnerships, rabies clinics, and volunteer events Annual team celebrations, summer outings, and holiday parties•Join a hospital where your customer service skills make a difference every single day! Apply today!
