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Opulent Solutions Group

Account/Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

Account/Customer Service Representative Opulent Solutions Group - 5.0 Weymouth, MA Job Details Full-time $55,000 - $65,000 a year 13 hours ago Benefits Travel reimbursement Paid training Fuel reimbursement On-the-job training Professional development assistance Flexible schedule Qualifications Customer communication Sales support No experience needed Driver's License Mentoring Account management
Full Job Description Salary:
$55,000 - $65,000 per year (base and commission)
Benefits:
Full paid training Gas/travel reimbursement Travel opportunities Professional development
Position Overview:
We are looking for an Account/Customer Service Representative to join our sales and marketing team. This is a fantastic opportunity for individuals seeking growth in a client-facing role with the potential to advance into senior management or director positions.
Key Responsibilities:
Client Account Management:
Provide advice and support to existing client accounts, ensuring their needs are met and satisfaction is maintained.
New Customer Enrollment:
Assist with on-boarding and enrolling new customers, guiding them through the process to ensure a smooth transition.
Coaching & Training:
Mentor new team members, sharing your expertise to help them grow within the company.
Daily Morning Meetings:
Participate in daily meetings to review goals, share updates, and align with the team on strategies and objectives.
Data Entry & Record Keeping:
Accurately maintain client information and track sales activity.
Intensive Management Development Program:
Participate in a structured development program designed to build the skills necessary for higher-level positions.
Qualifications:
No prior experience required! We provide full training Strong customer service skills Excellent communication abilities (both verbal and written) Ability to work in a fast-paced environment Valid driver's license Ability to travel as required
Job Type:
Full-time Pay:
$55,000.00 - $65,000.00 per year
Benefits:
Flexible schedule On-the-job training Professional development assistance
Work Location:
In person