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Ultimate Staffing Services

Customer Service Inside Sales

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

Customer Service Inside Sales Ultimate Staffing Services•3.8 Weymouth, MA Job Details Full-time | Contract Up to $18 an hour 1 day ago Qualifications Customer communication
Full Job Description Customer Service Support & Inside Sales Weymouth, MA Compensation:
$18.00/hour +
Commission On-Target Earnings:
$55,000•70,000 annually This role blends customer support and inside sales, working with inbound leads to assist customers, manage orders, and drive revenue through follow-up and service coordination. Our client provides training and ongoing mentorship. Candidates with retail or customer-facing experience and a positive attitude will thrive in this role.
Schedule Standard hours:
8:00 AM•4:30 PM Monday•Friday Winter hours may extend to 5:00-6:00
PM November-April:
Open 6 days per week Must work 1 weekend day One weekday off Occasional extended hours during peak season August•November Key Responsibilities Answer inbound customer calls Process orders and schedule service Dispatch technicians as needed Conduct follow-up calls to close sales opportunities Provide excellent customer service and support Assist with seasonal sales efforts and promotions Sales & Seasonal Focus Peak selling season: August-December Marketing support includes company-generated leads and campaigns (e.g., mailers/postcards August-November) Off-season shifts to more CSR-focused responsibilities Qualifications Strong communication and customer service skills Positive attitude and willingness to learn Ability to multitask in a fast-paced environment Retail or service experience preferred (but not required) Please email your resume to: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.