Customer Service Representative Clinical 1 Weymouth, MA Job Details Full-time $30 an hour 12 hours ago Qualifications Bilingual Health insurance authorizations Customer records maintenance Computer operation Phone communication Computer literacy Writing skills Service scheduling Greeting customers Filing Client file management Administrative experience Managing clients in a customer support role Scheduling pickups and deliveries Organizational skills Telephone systems Multi-line phone systems Clerical experience Proofreading Communication skills Technical Proficiency Entry level Office phone management Quality data entry Office record organization Customer data entry Full Job Description Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and service. Your enthusiasm, organizational skills, and technical proficiency will help create positive experiences for clients while maintaining smooth office operations. This paid position offers an exciting opportunity to develop your communication skills, enhance your administrative expertise, and contribute to a vibrant team environment. Duties Respond promptly and professionally to customer inquiries via multi-line phone systems, ensuring clear and courteous communication. Manage front desk responsibilities, including greeting visitors, directing calls, and maintaining a welcoming environment. Perform data entry tasks with high accuracy, including filing documents, and maintaining client records. Obtaining insurance authorizations. Scheduling deliveries with homecare patients and commercial businesses. Provide excellent customer support by addressing questions or concerns promptly while demonstrating strong phone etiquette and active listening skills. Skills Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Excellent verbal and written communication skills; bilingual abilities are a plus for serving diverse clients. Demonstrated computer literacy and technical proficiency in office management systems. Prior clerical or administrative experience, including data entry, proofreading, and calendar management. Exceptional phone communication skills with a focus on professionalism and courtesy in all interactions. Join us in delivering outstanding service while advancing your career in a supportive and energetic workplace! This paid role is perfect for individuals eager to develop their customer service expertise while honing essential administrative skills in a collaborative environment.

Pay:

$30.00 per hour Expected hours: 40.0 per week

Work Location:

In person