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John's Sewer & Pipe Cleaning, Inc.

Customer Support Administrator

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Massachusetts data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$41,993 / year median in Massachusetts

-10% projected decline

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Job Description

Customer Support Administrator John's Sewer & Pipe Cleaning, Inc. Woburn, MA Job Details Full-time $26 - $32 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Email customer support Managing clients in a customer support role Phone customer support Manual drain cleaning Email support Full Job Description John's Sewer & Pipe Cleaning is looking for a candidate to fill a full time Customer Support Administrator position. Responsibilities include handling customer requests through phone and email, generating proposals, and providing administrative support to management. The ideal candidate has strong customer service and computer skills and relative experience working in the service industry, preferably related to drain cleaning and/or plumbing. John's Sewer and Pipe Cleaning is a fast-growing service company based in Woburn, providing drain cleaning services throughout the Greater Boston area. Because our company is expanding rapidly, we are looking for team members who want to grow with us. We actively prioritize internal promotion and professional development. As a fast-growing business, your responsibilities and career path can expand alongside the company.
Job Type:
Full-time Pay:
$26.00 - $32.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to
Commute:
Woburn, MA 01801 (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance