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Associa

Code Enforcement Specialist (Part time, M-F, 1pm-5pm)

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,684 / year median in Maryland

-16% projected decline

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Job Description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com . Job Description Legum and Norman, an Associa company, is hiring a PART TIME, temporary, Code Enforcer for its community in Bowie, MD.
Work hours:
Monday - Friday, 1pm - 5pm., through Dec. 2026.
Daily responsibilities:
Meet and greet homeowners and staff. Research and respond to inquiries in-person, by phone, and email. Daily walk and inspect the community for homeowner and maintenance code violations and compliance. Take pictures, take notes, and submit report on findings and observations. Submit HOA violations notices to homeowners and follow-up to ensure correction was made. Enter and update work order tickets for the maintenance staff, follow-up to ensure correction was made. Provide high level of customer service and support. Other duties as requested.
Hourly pay rate:
$18-$23. Requirements High school diploma or GED equavlent is required. Valid driver's license is required. 1+ years of office administrative and support experience is required. Customer service driven and team oriented. Proactive communication skills with correct grammar usage, written and spoken. Knowledge of conflict resolution techniques. Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved. Well versed in Microsoft Office Suite (Word, Excel, Outlook). #LI-PK1 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.