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Ultimate Staffing Services

Customer Service Rep | Baltimore County | $17-$18/hr

Career Insights for Customer Service Representative (General)

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Based on Maryland data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,684 / year median in Maryland

-16% projected decline

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Job Description

Customer Service Rep | Baltimore County | $17

  • 18/hr at Ultimate Staffing Services Customer Service Rep | Baltimore County | $17
  • 18/hr at Ultimate Staffing Services in Hunt Valley, Maryland Posted in about 7 hours ago. $17.00
  • $18.

00 per hour ?? Call Center / Customer Service Representative ??

Location:

Baltimore County, MD (on-site only) ??

Employer:

Ultimate Staffing Services ??

Pay:

$17

  • 18/hour (based on experience) ?

? Why You'll Love This Role Full-time, on-site work with stable weekday schedules Hands-on training and team support from day one Temp-to-hire opportunities with established companies Benefits available through Ultimate Staffing (health, dental, vision, 401k) ?? Key Responsibilities Answer incoming calls and assist customers with questions or concerns Document calls accurately in client systems Provide clear, courteous communication and problem-solving Meet performance metrics for call quality, resolution, and attendance ?? Ideal Candidate 1+ year of call center or customer service experience Strong verbal communication and active listening skills Dependable, punctual, and eager to work in a fast-paced office environment Comfortable using computers and multi-line phone systems ??

Additional Details Location:

Various sites throughout Baltimore County (no travel between sites required)

Schedule:

Monday-Friday (standard business hours) Must have: Reliable transportation to and from assigned job site Apply today to be considered! Let Ultimate Staffing help you take the next step in your career with a great local employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance