Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Crunch Fitness - JFF North America

Customer Service Representative

Pay: $10–$15/hr

Posted: 8 weeks ago

Location: College Park, MD (Onsite)

Last Updated: 2 days ago

Hours: Part-Time

Expires: 10/2/2026

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Maryland data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$38,684 / year median in Maryland

-16% projected decline

Explore Career

Job Description

Customer Service Representative Crunch Fitness - JFF North America - 3.2 College Park, MD Job Details Part-time $10 - $15 an hour 9 hours ago Benefits Leadership training provided Employee discount Gym membership

Qualifications CPR Certification AED Certification Full Job Description Benefits:

Free gym membership Free uniforms Training & development 401(k) Employee discounts Join one of the fastest-growing fitness brands in the United States—Crunch Fitness! At Crunch, we're more than a gym—we're a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry. Our culture is rooted in diversity, acceptance, empowerment, and fun. We're looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we'd love to have you on our team.

Job Description:

The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time, hourly non-exempt position.

Responsibilities:

Greet and check in all members, guests, and prospective members. Answer phone calls in a polite and professional manner. Inform prospective members about our membership options and current promotions. Facilitate necessary updates to members' accounts. Ensure all retail items are fully stocked. Operate the POS system and accept payments. Assist in maintaining the neatness and cleanliness of the club. Other duties as assigned. Above description may be subject to change or alteration at any time. Qualifications and Skills High school diploma or equivalent Customer service - 1 year (preferred) CPR/AED certification (required) Proficient reading and writing skills Basic computer proficiency Professional attitude Upbeat and positive personality Efficient and effective communication skills Ability to multi-task and excel in a busy environment Physical Requirements Must be able to adjust and operate all club equipment. Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking. Hourly rate is subject to change by state.