Geriscript Pharmacy of Maryland Is Hiring Call Center Representatives Geriscript Pharmacy of Maryland, a rapidly growing long-term care pharmacy, is expanding our team and seeking dependable, customer-focused Call Center Representatives . We have full-time morning, mid-shift, and night shifts available , with rotating weekends and holidays required . What We Offer Competitive pay based on experience Opportunities for advancement within a growing pharmacy Supportive and collaborative team environment Stable, long-term career opportunities in healthcare Training and ongoing support Responsibilities Answer incoming calls professionally and courteously Assist customers, healthcare facilities, and pharmacy staff with questions and requests Accurately document calls and update information in the pharmacy system Direct calls and messages to the appropriate department Follow up on requests to ensure timely resolution Maintain patient confidentiality and comply with HIPAA requirements Work closely with other departments to provide excellent customer service What We're Looking For Previous call center, customer service, healthcare, or pharmacy experience preferred Excellent verbal and written communication skills Strong attention to detail and accuracy Comfortable working with computers and learning new systems Ability to multitask in a fast-paced environment Professional, dependable, and team-oriented Availability to work rotating weekends and holidays Join a pharmacy that values its employees and is committed to providing excellent service and exceptional care to the long-term care community.

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person