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Group 1 Automotive, Inc.
Service Advisor - Group 1 Toyota Certified Capital Plaza
Career Insights for Automotive Customer Service Representative
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Based on Maryland data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$67,242 / year median in Maryland
+12% projected growth
Job Description
Service Advisor - Group 1 Toyota Certified Capital Plaza Group 1 Automotive, Inc. - 3.1 Greater Landover, MD Job Details Full-time $60,000 - $100,000 a year 17 hours ago Benefits Paid training Employee stock purchase plan Disability insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Customer communication Driver's License Experience working in the automotive repair industry Full Job Description Group 1 Toyota Certified Capital Plaza , is expanding our team and looking for an Automotive Service Advisor to join us. Our ideal Service Advisor is passionate about delivering exceptional customer experiences and thrives on building relationships. This role is perfect for someone who enjoys engaging with customers throughout the day, providing clear communication, and ensuring a seamless service experience from start to finish. Schedule and confirm appointments to ensure smooth customer experience Create transparent repair orders with accurate cost and time estimates Communicate with technicians and parts team to guarantee timely service completion Provide regular updates to customers on the status of their vehicle Maintain strong product knowledge to assist with service needs and warranty information Automotive Service Advisor experience is required Previous automotive dealership experience strongly preferred Must be available to work Saturday's Positive & Friendly Attitude Interpersonal Communication skills Basic computer skills Strong desire to provide an exceptional client experience Ability to achieve targeted goals High School Diploma or equivalent Must have a Valid Driver's License The compensation range reasonably expected for this position is $60'000-$100'000 /a year based on performance.