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ZS
Z S Connections MD
AT&T Customer Support Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Maryland data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,684 / year median in Maryland
-16% projected decline
Job Description
ZS Connections MD. is growing and we're looking for motivated individuals to join our team as a AT&T Customer Support Associate (Entry Level) in Lanham, MD. This Entry Level opportunity is perfect for someone who enjoys helping people, learning new skills, and building experience in both sales and customer support. As a AT&T Customer Support Associate, you will work directly with local customer accounts to provide guidance on AT&T products and services while supporting the team's overall sales goals. This Entry Level role offers hands-on training, mentorship, and real career growth within the telecommunications industry. If you enjoy fast-paced environments, interacting with people, and developing professional skills, this Entry Level position could be the perfect starting point for your career. What You'll Do as an AT&T Customer Support Associate Assist the team with day-to-day sales activities while supporting AT&T product promotions and service offerings. Provide friendly assistance to each customer, ensuring every interaction is helpful, clear, and positive. Support the sales process by helping guide customers through product options and service solutions. Maintain organized records for each customer interaction and update account information accurately. Work with leadership to improve customer satisfaction while contributing to overall sales performance. Participate in ongoing sales and product training sessions to stay up to date on AT&T services. Collaborate with teammates to deliver a smooth and professional customer experience. Help identify opportunities to improve the customer journey and strengthen sales success. What Makes This Entry Level Role Exciting A true Entry Level opportunity with full training and development Build real experience in sales and customer relations Work directly with a nationally recognized brand, AT&T Gain skills that can lead to leadership and management opportunities Positive, team-driven work culture focused on growth Qualifications Strong communication skills and a professional attitude toward every customer interaction Interest in developing sales and relationship-building skills Organized, dependable, and eager to learn Comfortable working in a team environment Previous experience in customer service or sales is helpful but not required If you're ready to start your professional journey, this Entry Level role as a AT&T Customer Support Associate is an excellent way to build experience in both sales and customer engagement while working with a supportive and motivated team. Apply today to begin your Entry Level career with ZS Connections MD and help deliver exceptional customer experiences powered by AT&T innovation.