Customer Service/Sales Representative

Company Overview An Optical Galleria is a full-service optical boutique dedicated to dispensing premium eyewear products and delivering exceptional quality care. Our focus is on providing personalized service and expert advice to meet each customer's unique vision needs. Job Summary We are seeking a dynamic and motivated Customer Service/Sales Representative to join our team. The ideal candidate will possess excellent communication skills, a passion for customer support, fashion, and sales experience. In this role, you will engage with clients both in person and over the phone, assisting with product selection, answering inquiries, and ensuring a positive experience. Your enthusiasm and professionalism will contribute to building strong client relationships and driving sales growth. Duties Greet customers warmly and provide knowledgeable assistance regarding optical products and services. Manage customer inquiries via phone, email, or in person with professionalism and courtesy. Maintain accurate client records through data entry and update customer information in the database. Handle cash transactions accurately while adhering to cash handling procedures. Demonstrate effective phone etiquette and communication skills during all interactions. Support client services by addressing concerns promptly and providing tailored solutions. Skills Excellent customer support skills Proficiency in data entry, Microsoft Office tools, and general computer skills required. Ability to handle multiple tasks efficiently, including typing quickly and accurately under pressure. Familiarity with customer service best practices, including phone etiquette and client engagement strategies. Join our team at An Optical Galleria where your enthusiasm for customer service combined with sales expertise will help us deliver outstanding optical care while fostering lasting relationships with our clients!

Pay:

$15.00 per hour

Benefits:

Flexible schedule On-the-job training

Work Location:

In person