Customer Service Representative (Call Center) $28 an hour | Monday to Friday, 9 to 5 | Rockville, MD | Starting right away You need 2+ years of call center experience for this role. You'll work on site at our Rockville office, 35 hours a week. Why You'll Love This Opportunity $28 an hour, weekday hours, and no nights or weekends. That's more than most call center jobs in the area pay. You'll help members of a national employee benefits fund get answers about their benefits. If you've spent a couple of years on the phones and you're good at it, this is a chance to get paid for it. What You'll Do Answer a high volume of inbound calls from members, spouses, beneficiaries, and attorneys Help callers with questions about their 1099 tax forms and their online benefits accounts Keep calls quick and clear, with most wrapping up in under four minutes Respond to member questions by email and mail What We're Looking For Required Qualifications 2+ years of call center experience A clear, professional phone voice Strong customer service skills and attention to detail Reliable transportation to the Rockville office every day Available to start right away Able to pass a background check and drug screen Preferred Qualifications High volume inbound call center experience Bilingual, especially English and Spanish Associate's or bachelor's degree Office or administrative experience Why You'll Enjoy Working Here $28 an hour Monday to Friday, 9 to 5, with a one hour lunch No nights or weekends Paid training Opportunity for growth, including a path to a permanent role 401k with company matching Great health insurance benefits Paid time off (PTO) Apply Today We're interviewing now and want to fill this fast. Apply today and one of our recruiters will reach out as soon as one business day. #

GA Pay:

$27.50 - $29.75 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

401(k) 401(k) matching 403(b) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Referral program Vision insurance

Education:

Associate (Preferred)

Experience:

Call center: 2 years (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Rockville, MD 20850 (Preferred)

Work Location:

In person