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Front Desk Customer Service Associate
Job Description
Bilingual Administrative Assistant - Open Enrollment Support (Contract)
Company:
SPS Consulting Client:
Montgomery County Department of Health and Human Services (DHHS)
Locations:
DHHS Germantown, MD
• DHHS Rockville, MD
•
DHHS Silver Spring, MD Schedule:
Monday-Friday, 8:00 AM - 5:00
PM Start Date:
Immediate Employment Type:
Contract, Open Enrollment Period Language Requirement:
Bilingual English/Spanish (required) About the Role SPS Consulting is seeking three dependable, customer-focused, bilingual (English/Spanish) Administrative Assistants to support DHHS during the Open Enrollment period. These positions start immediately. One contractor will be placed at each of the Germantown, Rockville, and Silver Spring offices. In this role, you'll be the first point of contact for visitors and clients, keep daily office operations running smoothly, and provide administrative support to the Director's Office during one of the agency's busiest times of the year. Duties Greet and assist visitors, clients, and staff in a professional and courteous manner. Answer and direct phone calls, and respond to general inquiries. Perform data entry and maintain accurate electronic and paper records. Support scheduling, meeting coordination, and calendar management. Draft and edit correspondence, forms, and internal communications. Assist with file organization, document scanning, and archiving. Translate basic written and verbal information between English and Spanish as needed. Provide general administrative support to the Director's Office. Assist with special projects as assigned.
Qualifications Required:
High school diploma or equivalent.
Spanish proficiency:
must be able to speak, read, and write fluently in both English and Spanish. Proficiency in Microsoft Office (Word, Outlook, Excel). Strong interpersonal, verbal, and written communication skills. Excellent attention to detail and ability to handle multiple tasks effectively. Availability to start immediately.
Preferred:
1-2 years of administrative, clerical, or customer service experience. Experience in a government or health services setting. Why Work With SPS Consulting Join a team that supports vital public services in Montgomery County. This assignment offers hands-on experience in a government health and human services environment and the chance to make a direct difference for residents.
Pay:
$18.55 - $20.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance
Work Location:
In person
Benefits
- Health Insurance
- Dental Insurance