Customer Service Representative Meridian Veterinary Services - 1.8 Silver Spring, MD Job Details Full-time $21 - $24 an hour 18 hours ago Benefits Paid holidays Paid time off Employee discount Professional development assistance Flexible schedule Retirement plan Qualifications Teamwork Clinic experience Veterinary clinic experience High school diploma or GED Attention to detail Full Job Description Client Services Representative -

Meridian Veterinary Services Location:

Silver Spring, MD Employment Type:

Full-Time, or Part-time, On-Site. Closed on most Fridays and Saturdays. 9:40 am - 7:00 pm.

Pay:

$21.00 - $24.00 per hour Job description: Meridian Veterinary Services is an independently owned, integrative veterinary clinic, with high standards of excellence searching for a compassionate and detail-oriented Veterinary Assistant. This holistic practice offers a unique blend of traditional and alternative treatments, including Chiropractic, Acupuncture, Prolotherapy, Nutritional Consultations, and more. If you're passionate about animal wellness and interested in working in a progressive, whole-health environment, this is an excellent opportunity to join a professional team that values both innovation and compassionate care. Client Service & Front Desk Support Greet clients and pets with warmth and professionalism, creating a welcoming environment. Answer phones, schedule appointments, confirm visits, and manage reminder systems. Check in and check out clients; collect intake forms and update patient records accurately. Process payments, invoices, and explain estimates or treatment plans clearly and compassionately. Respond to client questions and concerns in-person, via phone, or email with empathy and professionalism. Keep the front desk, lobby, and other client-facing areas clean, tidy, and organized. Relay negative test results. Qualifications High school diploma or equivalent required. Prior CSR experience in a veterinary clinic, animal shelter, or pet care environment is required . Customer service and/or receptionist experience required . Completion of a veterinary assistant training program or certification is a plus, but not required. Compassionate, patient, and comfortable handling animals of all breeds, sizes, and temperaments. Strong communication skills and ability to work effectively with both clients and team members. Highly organized with the ability to multitask and stay calm in a fast-paced environment. Compensation & Benefits Competitive salary Paid time off and holidays Employee pet care discounts Continuing education support Why Join Meridian Veterinary Services? A collaborative team dedicated to high-quality patient care. Opportunity to lead and grow with a dynamic practice. A workplace culture that values professionalism, teamwork, and compassion. Meridian Veterinary Services is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

Pay:

$21.00 - $24.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Professional development assistance Retirement plan

Education:

High school or equivalent (Required)

Experience:

Veterinary CSR:

1 year (Required) Ability to

Commute:

Silver Spring, MD 20901 (Required)

Work Location:

In person