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CO
City of Bangor, ME
Aviation Service Agent (FT - Customer Service Rep)
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,355 / year median in Maine
-18% projected decline
Job Description
The City of Bangor- Bangor International Airport is seeking an Aviation Service Agent (Customer Service Representative)! This is a skilled, technical, and highly responsible position providing services for the airport's customers. Incumbent is responsible for maintaining aircraft services/scheduling software for the airport, coordinating aircraft arrivals/departures with required agencies and companies, arranging catering, hotel and car reservations, operating courtesy vehicle and daily customer service duties associated with flights coming into BGR. This position is responsible for servicing a variety of aircraft and frequently works independently. Please see the job description for additional information: Airport CSR Pay & Benefit Highlight This position's starting pay range is $18.66 to $25.08 per hour, based on skills and experience, and is hourly/non-exempt. This position is full-time, 40 hours per week. The schedule will be Wed - Sat 10pm - 8am. This position offers a comprehensive benefits package.