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A
adecco
Customer Service Representative - Kennebunk, ME
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Maine data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,355 / year median in Maine
-18% projected decline
Job Description
Customer Service Representative Join a Growing Team in Kennebunk, ME! $20/hour | Weekly Pay | Monday-Friday | 40+ Hours/Week A growing manufacturing company in Kennebunk, Maine is looking for a dependable, energetic Customer Service Representative to become an important part of their team. What You'll Do Be a friendly and professional point of contact for customers by phone and email Keep customers updated on orders, lead times, and production status Work closely with the production team to coordinate rush and expedited orders Track work-in-progress (WIP), update spreadsheets, and prepare reports Manage customer-requested changes and help prioritize time-sensitive orders Prepare professional customer quotes using established pricing Coordinate order details and requirements between customers and production Assist with customer surveys, trade shows, and other customer-focused activities Use QuickBooks for reporting and other customer service-related tasks Read basic blueprints when needed — training is available! What We're Looking For You don't need to know everything on day one. We're looking for someone who is: Reliable, dependable, and ready to take ownership Friendly and professional when working with customers An excellent communicator, both verbally and in writing Organized and detail-oriented Comfortable juggling multiple priorities in a busy environment A confident computer user with Microsoft Office experience A problem-solver who knows how to stay calm and find solutions Able to work independently while also being a strong team player Equipped with a high school diploma or equivalent