A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
LEWISTON, Maine, United States Job Description Overview Title:
Customer Service Representative Part-time/ Day shift
Pay:
$18.00 to $21.75 Central Maine Healthcare ( CMH ), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center ( CMMC ) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service. CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities. As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals. To learn more, visit www.cmhc.org. Responsibilities The Customer Service Representative is a high-level customer service position that is one of the first lines of communication within the department. The Customer Service Representative is responsible to ensure that each customer, patient, and coworker is treated in a professional and friendly manner. The Customer Service Representative is responsible for answering phones in order to process requests. The Customer Service Representative may be assigned to special projects or other assignments may be given with expectations to be completed in a specified timeframe. Qualifications
EDUCATION , EXPERIENCE , TRAINING 1.
High School Diploma or Equivalent. 2. Previous Customer Service or Medical Office experience preferred. 3. Intermediate Computer skills. 4. Experience with Microsoft office -intranet and word documents. 5. Ability to effectively communicate in English both orally and in writing. Pay Transparency Central Maine Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $18.00 to $21.75. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being.
Learn more here:
https://www.primehealthcare.com/benefitsthatmattermost/ Employment Status Part Time >59 Shift Days Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/ EEOC \ KnowYourRights\ screen\_reader\ 10\ 20.pdf Need help finding the right job? We can recommend jobs specifically for you!
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US-ME- LEWISTON ID2026-276102
CategoryService Position TypePart Time > 59 ShiftDays Job TypeNon-Exempt To view full details and how to apply, please login or create a Job Seeker account
