Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

F.W. Webb Company

Customer Product Growth Specialist

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Maine data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$40,355 / year median in Maine

-18% projected decline

Explore Career

Job Description

F.W. Webb, Northeast's largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time Customer Product Growth Specialist for its Rockland , ME location.
Responsibilities :
Strong technical/sales knowledge in the industry Utilize technical expertise in servicing customers Attain specialty material though the use of purchase orders Consult on technical aspects of products Effectively handle customer service issues Troubleshoot customers technical issues Advise on specs of jobs as needed Process and maintain customer orders Meet and exceed sales and gp goals Produce bids for customer approval Manage credits to FW Webb standards Create transfers between various FW Webb locations Schedule and manage customer deliveries Other duties as assigned
Qualifications :
Prior industry sales experience preferred Aptitude to work though multifaceted issues Ability to tackle technical issues based on experience Strong customer service focus and quality orientation. Demonstrate an ability to create a positive FW Webb experience during every customer contact. Be able to conduct themselves in a professional manner at all times Effective verbal and written communication skills. Working knowledge of Excel, word, internet, e-mail and web browsers. Comfortable working in a fast paced office environment. We are unable to sponsor employment visas now or in the future, and applicants must be authorized to work in the United States.
Job Type:
Full-time Pay:
$65,000.00 - $90,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance
Work Location:
In person