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MA
MAC Air Group
Customer Service-Aviation
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Maine data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,355 / year median in Maine
-18% projected decline
Job Description
We are currently hiring for a part-time Customer Service Representative which may have a future option for full time hours. This position is responsible for providing high end, professional customer service to meet all of our customer's needs. This includes concierge service, conveying customer requests to line personnel and valet/driver, arranging for hotels, rental cars and ordering aircraft catering. The Customer Service Representative will also process point of sale transactions, cash receipts, handle incoming calls, prepare operations reports and invoices for aircraft fuel and services. Schedule is flexible but will include some weekend and evening hours. Sample days/hours would be 8AM-6PM on Sunday and 2pm-8pm 2 weekdays/week.