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MP
Minuteman Press
Production Artist/Graphic Design/Customer Service
Career Insights for Customer Service Representative (General)
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Based on Maine data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$40,355 / year median in Maine
-18% projected decline
Job Description
Minuteman Press is a small local printshop seeking an energetic individual experienced in graphic design/print production/bindery/finish work/customer service. We have two locations, South Portland & Saco Responsibilities include, but are not limited to, efficiently manage workflow, creating graphic files, sending proofs to customers for approval, and setting up files for digital printing. Running print jobs and finish work and bindery. Communicating with customers. Ability and willingness to learn company CRM software systems & work closely with the team on orders and projects is required.
Required Skills:
- Graphics design for print
- High attention to detail
- Deadline driven
- Willingness to learn
- Excellent written and oral communications
- Exemplary customer service skills in dealing with clients
- Ability to work independently and efficiently
- Team player
- Ability to follow established business processes
- Experienced in Adobe InDesign, Illustrator & Photoshop
- Previous experience multi-tasking in a fast-paced deadline-driven business
- A positive attitude and excellent communication skills are essential
Job Duties:
Design catalog layouts, mailings, print ads, logos, business cards, etc Design clip art or other graphics for clients looking for one of a kind artwork Setting up jobs for print Running print jobs Finishing/Cutting/Bindery Follow-up with clients to obtain proof approvals Offer support and solutions to customers in accordance with the company's customer service policies Responding to emails in an efficient manner This Job Is Ideal forSomeone Who Is:
Excellent graphic designer Ability to juggle multiple projects simultaneously Excellent time management skills- ability to complete many projects with different deadlines, while managing the day to day demands Astute
- enjoy thinking and acting quickly Outgoing Dependable
- more reliable than spontaneous People-oriented
- enjoys interacting with people and working on group projects Adaptable/flexible
- enjoys doing work that requires frequent shifts in direction Detail-oriented Autonomous/Independent
- enjoys working with little direction Innovative
- prefers working in unconventional ways or on tasks that require creativity Friendly!
Schedule:
Monday to Thursday 8:30AM-5PM Fridays 8:30AM- 4PM (Paid to 5PM!
Job Type:
Full-time Pay:
$20.00- $22.
Starting Benefits:
After 3 months of continuous employment Company Paid Disability Insurance Company Paid Accident Insurance (Pays $5,000 cash) $600 Per Month Stipend s($7,200 yearly- Can be used for health Insurance or whatever employee chooses)
Schedule:
Monday toFriday Education:
High school or equivalent (Preferred)Associate Degree Experience:
Graphics:
3 years (Preferred)Work Location:
One location.Benefit Conditions:
Waiting period may applyWork Remotely:
No Job Type:
Full-time Pay:
$20.00- $22.