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TH
Tim Hortons
Order Entry/Customer Service
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Michigan data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
About us
Duties:
- Take customers orders and prepare all orders accurately
- Work in a fast paced work environment
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures for customer service
Requirements:
- Excellent communication skills
- Strong problem-solving and analytical abilities
- Ability to handle difficult or irate customers with professionalism and empathy
- Attention to detail and ability to multitask in a fast-paced environment
- Previous experience in customer service or a related field is preferred, but not required This position offers an opportunity to work in a dynamic and supportive team environment.
Job Types:
Full-time, Part-time Pay:
$13.73- $14.