An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
Warranty Prior Approval Analyst Advantage Technical - 3.7 Allen Park, MI Job Details Temporary | Full-time From $25 an hour 14 hours ago Benefits Health savings account AD&D insurance Health insurance Dental insurance 401(k) Employee assistance program Vision insurance Pet insurance Qualifications High school diploma or GED Full Job Description Now Hiring a
Warranty Prior Approval Analyst Location:
Allen Park, MI Pay:
$25.00+/hour We are seeking experienced Warranty Prior Approval Analysts to support dealer warranty authorization and claims review activities. This is an excellent opportunity for automotive professionals with diagnostic, repair, or service writing experience who are looking to leverage their technical expertise in a fast-paced, customer-focused environment. Key Responsibilities Review and approve interior and exterior warranty repair requests submitted by dealership service departments. Respond promptly to technical assistance inquiries with accurate and professional guidance. Collaborate with service managers, service advisors, technicians, and internal teams through phone, email, and online systems. Evaluate warranty claims and make authorization decisions in accordance with established warranty policies and procedures. Create and maintain clear, accurate service communications to support issue resolution and customer satisfaction. Document findings and recommendations while ensuring compliance with company standards. Qualifications High school diploma or equivalent required. Automotive diagnostic and repair experience, or service writer/advisor experience. ASE certifications preferred. Strong computer proficiency and written communication skills. Ability to analyze technical information and make sound decisions. Excellent customer service and problem-solving abilities. Employee Benefits Medical, dental, vision, and pet insurance 401(k) Retirement Savings Plan Employee Assistance Program (EAP) Commuter/Parking Accounts People Perks Program Health Savings Account (HSA) Accidental Death & Dismemberment (AD&D) Insurance Apply today to join a team where your automotive knowledge and warranty expertise can make an immediate impact. About Us Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies. Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
