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Key ResponsibilitiesReview and evaluate warranty prior approval requests for vehicle interior and exterior repairsCommunicate with dealership service managers, service advisors, and technicians via phone and online systemsProvide accurate, timely, and professional guidance on warranty coverage and repair authorization decisionsResearch technical repair information and assist in resolving dealer concernsPrepare and distribute service communications and documentationEnsure all warranty determinations comply with established warranty policies and proceduresMaintain detailed records and provide exceptional customer support to dealership personnel QualificationsHigh school diploma or equivalent requiredHands-on automotive diagnostic and repair experience preferredService writer, service advisor, warranty administration, or dealership experience preferredASE Certifications strongly preferredStrong computer, data entry, and written communication skillsAbility to analyze information and make sound decisions based on policy guidelinesExcellent customer service and problem-solving skills Why Apply?
Competitive pay up to $25/hourGain experience in automotive warranty analysis and dealership supportCollaborative team environmentOpportunity to leverage technical automotive knowledge in an office-based role Employee BenefitsMedical, dental, vision, and pet insurance401(k) Retirement Savings PlanEmployee Assistance Program (EAP)Commuter/Parking AccountsPeople Perks ProgramHealth Savings Account (HSA)AD&D InsuranceApply today if you have automotive repair, dealership service, warranty, or ASE-certified experience and want to advance your career in automotive operations and technical support.
About UsAdvantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.
Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help. Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
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Advantage Technical Services Inc
Warranty Prior Approval Analyst
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Michigan data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$53,275 / year median in Michigan
+13% projected growth
Job Description
Warranty Prior Approval AnalystPay:
Up to $25.00 per HourWe're hiring a Warranty Prior Approval Analyst for a temporary opportunity supporting automotive warranty operations. This role is ideal for candidates with automotive repair, diagnostics, service advisor, or warranty administration experience who enjoy problem-solving, analyzing repair information, and working directly with dealership service teams.Key ResponsibilitiesReview and evaluate warranty prior approval requests for vehicle interior and exterior repairsCommunicate with dealership service managers, service advisors, and technicians via phone and online systemsProvide accurate, timely, and professional guidance on warranty coverage and repair authorization decisionsResearch technical repair information and assist in resolving dealer concernsPrepare and distribute service communications and documentationEnsure all warranty determinations comply with established warranty policies and proceduresMaintain detailed records and provide exceptional customer support to dealership personnel QualificationsHigh school diploma or equivalent requiredHands-on automotive diagnostic and repair experience preferredService writer, service advisor, warranty administration, or dealership experience preferredASE Certifications strongly preferredStrong computer, data entry, and written communication skillsAbility to analyze information and make sound decisions based on policy guidelinesExcellent customer service and problem-solving skills Why Apply?
Competitive pay up to $25/hourGain experience in automotive warranty analysis and dealership supportCollaborative team environmentOpportunity to leverage technical automotive knowledge in an office-based role Employee BenefitsMedical, dental, vision, and pet insurance401(k) Retirement Savings PlanEmployee Assistance Program (EAP)Commuter/Parking AccountsPeople Perks ProgramHealth Savings Account (HSA)AD&D InsuranceApply today if you have automotive repair, dealership service, warranty, or ASE-certified experience and want to advance your career in automotive operations and technical support.
About UsAdvantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.
Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help. Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.