Innovative leader in the manufacturing of high-quality concrete products for the landscape and construction industries is seeking a full time Customer Service Representative!

DUTIES AND RESPONSIBILITIES

Process customer orders via telephone and email Assist homeowners in accomplishing their vision of their outdoor environment Promote good customer relations by consistently providing excellent customer satisfaction with a friendly demeanor, can-do attitude and willingness to help at all times Develop and maintain rapport with the customer base, greet by name, have knowledge of account ownership, be responsive and timely, and display a caring attitude Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues Answer and route telephone calls and complete administrative paperwork Other related duties and possible special projects as assigned Qualified candidates must have a minimum of a high school diploma or GED, good math skills, and a strong proficiency in MS Word and Excel. Must also have excellent attention to detail while multi-tasking and maintain a professional demeanor at all times.

Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance On-the-job training Vision insurance

Work Location:

In person