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Blarney Castle Oil Co

Customer Service Associate Full Time

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Overview
CUSTOMER SERVICE ASSOCIATE
(CASHIER)
FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS
Responsibilities Who is Blarney Castle Oil Co.? We're the heart of retail C-Store operations in Michigan! We're family-owned and have grown up in Michigan since our founding in 1933. Today we're delighted to have over 1,800 smart, experienced and fun team members across the state, all with one purpose in mind - building great customer experiences one person at a time.
Role Responsibilities:
As a Customer Service Associate, you're in charge of ensuring an exceptional customer experience. You will greet customers, assist with purchases, build product displays that entice customer engagement, and be given opportunities to grow with the company if wanted. Be prepared to stock shelves, exercise your basic math skills, handle cash and credit payments. You must be at least 18 years old, and be able to stand, bend, and reach along with occasionally lifting up to 50lbs. Be able to communicate clearly and build connections with your peers. Keep will be responsible for safely selling alcohol, tobacco, and lottery products. Be ready to be flexible, because the business needs are always changing!
Benefits:
Our team members enjoy insurances including Medical & Prescription plan coverages, Dental, Vision, Short Term Disability, Life Insurances, Hospitalization, Accident and Critical Illness. We also offer PTO, Tuition Assistance Programs, Employee Assistance Plan, Identity Theft Protection, and Home Heating Discounts.