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FH
Follett Higher Education
Event Customer Service Team Member PartTime
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Michigan data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
Position OverviewWe are immediately hiring part-time retail sales team members. We are looking for passionate team members available to work in stores, at games, and at other sporting events.
The Event Customer Service Team Memberis responsible for providing the ultimate shopping experience to fans during our events and in stores. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams, and strive to create relationships with fans, this job is for you.
ResponsibilitiesMeet, greet, and interact with customers to meet their needs.
Stock, price, and organize merchandise.
Assist with the gameday set-up and merchandising of all retail locations.
Demonstrate excellent product knowledge.
Be a champion at suggestive selling.
Conduct transactions through the Point-of-Sale system according to guidelines.
Organize, maintain, and clean retail locations during downtime.
Other duties as assigned.
You will be a great fit if you are:
Professional in appearance and conductFriendly & outgoingCustomer service-oriented and like to help othersComfortable multi-tasking and adapting easily to changeSomeone who likes to have fun at work and work with a teamBe willing to work extended hours on event days, including weekendsReliable with regular attendanceAdept at basic computer and math skills Follett Higher Education is a drug-free workplace environment. Pay Range$12.00-$22.46/hourMust be at least 18 years oldFrequent standing and walking are required Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
The Event Customer Service Team Memberis responsible for providing the ultimate shopping experience to fans during our events and in stores. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams, and strive to create relationships with fans, this job is for you.
ResponsibilitiesMeet, greet, and interact with customers to meet their needs.
Stock, price, and organize merchandise.
Assist with the gameday set-up and merchandising of all retail locations.
Demonstrate excellent product knowledge.
Be a champion at suggestive selling.
Conduct transactions through the Point-of-Sale system according to guidelines.
Organize, maintain, and clean retail locations during downtime.
Other duties as assigned.
You will be a great fit if you are:
Professional in appearance and conductFriendly & outgoingCustomer service-oriented and like to help othersComfortable multi-tasking and adapting easily to changeSomeone who likes to have fun at work and work with a teamBe willing to work extended hours on event days, including weekendsReliable with regular attendanceAdept at basic computer and math skills Follett Higher Education is a drug-free workplace environment. Pay Range$12.00-$22.46/hourMust be at least 18 years oldFrequent standing and walking are required Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.