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Culligan Ultrapure, Inc

Customer Service Rep

Entry-Level JobVerifiedNo experience needed
Pay: $37,440/yr
Posted: 8 weeks ago
Location: Escanaba, MI (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 9/22/2026

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Join Our Team at Culligan Ultrapure - Make a Splash in Your Career!
About Us :
Culligan Ultrapure is part of the trusted Culligan Water family, serving communities across Minnesota, Indiana, Arizona, Missouri, Iowa, Wisconsin, Michigan, and Texas since 1962. We are a proud leader in water purification and softening, providing solutions for residential, commercial, and industrial customers. With 40 locations and decades of expertise, we're passionate about making a positive impact through better water!
Position Description:
Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries for bottled water and salt, maintaining and entering data in NetSuite, and supporting basic collections and bookkeeping tasks. May cover the Niagara, Wisconsin as needed as well.
Job Qualifications:
Associate degree preferred with hands-on customer service experience. Route scheduling experience preferred. Excellent customer service skills Basic Microsoft Excel experience Basic understanding of general service installation duties. General accounting knowledge for resolving billing issues and reducing account receivable delinquency. Basic understanding of Accounts Payable process. Position requires a great deal of energy and a passion for excellence with respect to treating and caring for customers. Why You'll Love Working with
Us:
Competitive pay that rewards your hard work Comprehensive benefits: Health, dental, and vision coverage Paid holidays and PTO to help you recharge 401k matching to secure your future Employee referral program and customer referral bonuses - because great people know great people Education assistance to help you grow your skills 4.5-day work week — off every Friday at noon! To learn more about this great opportunity go to www.culliganiswater.com (http://www.culliganiswater.com) #LI-AN1 #ZR Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.