If you love helping people, you'll love working here! Benefit package offers a work/life balance including 401(k) with 10% employer contribution, longevity, healthy insurance, PTO, VTO, and generous holiday schedule. As a Member Service Representative, you'll be the first point of contact for our members — the person who sets the tone, solves problems, and makes every interaction feel valued. This role blends member support, account assistance, inquiries regarding credit union products and services, and relationshipbuilding, all while maintaining a high standard of professionalism and accuracy. Successful candidates will pride themselves on their professionalism, accuracy, problem solving skills, and great communication skills. If you have these skills, we want you to be part of our team! Spend holidays with your family and work for a community driven, team-oriented credit union, that prides itself in delivering exceptional service, empowering financial dreams, improving our communities, and providing a unique experience one member at a time. To apply, please submit your resume on Indeed or email it to Austin Kimberling at akimberling@upscu.com. This position will remain open until it is filled.