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BA
Big Apple Bagels
Café Customer Service Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Michigan data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
Café Customer Service Specialist Big Apple Bagels
- 3.
Perks of the job:
✔ Free bagels (yes, seriously!) ✔ A positive, fun, fast-paced work environment ✔ Morning/Early Afternoon shifts = afternoons and evenings free! ✔ Being part of a bagel-loving team Our hard-working and self-motivated Customer Service staff play a key role in creating a welcoming atmosphere and ensuring customers have a great experience.Responsibilities typically include:
Customer Service & Hospitality- Greet customers warmly, take orders accurately, and provide friendly hospitality. Order Preparation
- Prepare and assemble bagel sandwiches, spreads, and drinks (coffee and smoothies) while following food safety guidelines. Cash Handling
- Operate the register, process payments (cash, credit, and mobile pay), and give correct change. Restocking & Cleaning
- Keep the front counter, dining area, kitchen, and coffee stations clean and stocked. Teamwork
- Work closely with other team members to keep things running smoothly during busy shifts. Product Knowledge
- Learn the menu, suggest delicious combos, and answer customer questions about ingredients. Maintaining Health & Safety Standards
- Follow all food safety and sanitation guidelines to ensure a clean and safe environment.