Customer Service Representative

Trumble Insurance Agency is a 50-year-old independent insurance agency who has earned more five-star Google Reviews than any other agency in the state of Michigan. We welcome you to apply to our Customer Service Representative role, a client facing, service role. We specialize in personal lines insurance. If you want to belong to a high energy team that serves individuals every day, we welcome you to apply. You will love it here if you demonstrate our core values: Fast and proactive Professional Integrity Respect for one another Positivity for years You'll love coming to work every day if you get, want, and have the capacity to do the following: Serve as the initial point of contact through phone, email, or walk-in clients. Identify client needs, resolve the request if possible, or direct to the appropriate department. Tasks including policy changes, remarketing, quoting and other service based tasks. You'll have success here if you: Enjoy getting to know new people Go the extra mile in being hospitable (the golden rule) Foster deep relationships where you add continual value over time As a member of this team, you will have leaders who: Take time to understand you and your goals and how you can grow individually while growing the company. Benefit from leadership committed to your personal and professional growth. Leaders who understand your goals and support your individual and the company's growth. Clear guidance and direction from management. Access to the necessary tools for your role. A culture that acts with the collective best interest in mind. Effective communication and meaningful one-on-one meetings at least monthly. Appropriate delegation and clear expectations. A celebratory culture that rewards and recognizes your achievements.

Pay:

$45,000.00 - $50,000.00 per year

Benefits:

401(k) 401(k) matching On-the-job training Paid time off Professional development assistance

License/Certification:

Property & Casualty License (Required)

Work Location:

In person