Customer Service Representative Starting at $50K | Benefits Included

Customer Service Representative - Starting at $50K | Benefits Included OMT-Veyhl Holland, MI Why Join OMT-Veyhl? At OMT-Veyhl, our employees truly Make It Happen. We're a stable, team-oriented company that values respect, collaboration, and long-term growth. You'll be part of a supportive team where your contributions matter and your career can grow.

What we offer:

Starting salary of $50,000+ (based on experience) Bonus program based on company performance Medical, Dental, and Vision starting Day 1 401(k) with company match Generous PTO + 8 paid holidays Tuition assistance program Company-paid life and disability insurance What You'll Do This role blends customer service with order coordination. You'll work directly with customers and internal teams to ensure a smooth order process from start to finish. Respond to customer inquiries via phone and email Process and manage customer orders in internal systems Coordinate with sales, engineering, and production teams Provide updates on order status, timelines, and changes Assist with quotes, order adjustments, and issue resolution Maintain accurate records in Salesforce and related systems What We're Looking For 1-3 years of customer service, administrative, or office support experience Strong communication and problem-solving skills Comfortable using systems like Excel, CRM, or ERP platforms Detail-oriented with the ability to manage multiple tasks Team player with a proactive, customer-first mindset Nice to Have (Not Required) Experience in manufacturing or order processing Familiarity with Salesforce or ERP systems Ability to read basic engineering drawings Work Environment Collaborative, team-focused office environment Cross-functional exposure across departments Opportunities for growth and advancement Apply Today We're actively interviewing and looking to move quickly. Apply now to be considered.