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Sheldon Medical Supply
Medical Customer Service Representative
Career Insights for Customer Service Representative (General)
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Based on Michigan data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,223 / year median in Michigan
-12% projected decline
Job Description
Sheldon Medical Supply is looking for a compassionate Medical Customer Service Representative in our Saginaw location. Desired candidates will possess excellent communication skills, computer skills, organizational skills along with drive and willingness to learn. Someone who also works good under pressure, isn't afraid to answer the phone and make phone calls to patients, physicians, facilities, etc. Preferred but not required - Medical experience, insurance knowledge and DME experience. Sheldon Medical Supply's medical customer service representative is a very fast paced position with responsibilities of communicating with patients, doctors, and hospitals. Responsible for order intake, verifying insurances, obtaining authorizations, data entry and more. Needs to be good with people as will be working one on one with patients, measuring for braces, stockings, etc. We offer vacation and personal time, holidays off and health insurance (for full time employees). Sheldon Medical supply is a renowned DME provider servicing the greater part of Michigan. Our companies fast growing industry has allowed for many employees growth and advancement. We are looking for new team members to join us in reaching our goals to provide the best care to our patients!