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Buchanan Hauling and Rigging Inc.

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Michigan data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,223 / year median in Michigan

-12% projected decline

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Job Description

Customer Service Representative - Midland, MI At Buchanan Hauling & Rigging, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. At Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you're looking for a great career with a dynamic company, join us at Buchanan. Pay, Benefits, And More. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more. What You'll Do On a Typical Day Provide order entry support to assigned account managers. Ensure that all required information is entered in the order entry screen. Audit shipments, as directed, for accuracy. Communicate with customers as needed to obtain information. Track Shipments. Assist in scheduling appointments, as needed.
Qualifications:
Strong attention to detail required. Strong customer service skills preferred. Minimum of 2 years' work experience preferred. High school degree or higher preferred. Be part of something big.