A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
ITP is hiring motivated and dependable Customer Service Representatives to join our team in Port Huron, MI. In this role, you will be speaking with people over the phone to support nonprofit organizations by raising awareness and helping secure donations. It's a mix of customer service and sales, but you will have a clear process and a lot of support to help you succeed.
Why people stay here:
Work just four days a week, Tuesday through Friday No nights and no weekends Starting pay of $17 per hour with the opportunity to earn up to $27 per hour Paid training with simple, proven scripts Supportive team environment where people help each other improve Consistent schedule every week What you will be doing: Handle both inbound and outbound calls Speak with donors and potential supporters Follow a structured script that helps guide conversations naturally Build rapport and confidently ask for support Work toward personal and team goals Who this is a good fit for: People who enjoy talking and connecting with others Anyone open to learning sales in a supportive setting Those with customer service, retail, or call center experience Motivated individuals who want the chance to earn more based on performance No experience needed! If you have never done this type of work before, that is completely fine. We will train you step by step and help you build confidence on the phone. If you already have experience, this is a great place to grow your earnings.
Job details:
Schedule is Tuesday through Friday from 9:00 AM to 6:00 PM Pay starts at $17 per hour plus bonus potential up to $27 per hour Location is 2740 Pine Grove Ave, Port Huron, MI. This is an in office position If you are reliable, willing to learn, and want a job where your effort can directly impact your paycheck, apply today ITP is a locally based contact center in Port Huron, Michigan that supports nonprofit organizations across the country. Our team connects with people over the phone to help raise funds and awareness for causes that matter. We know not everyone comes from a sales or call center background, and that's okay. At ITP, we take the time to train you, coach you, and help you get comfortable on the phones. If you're willing to show up, stay consistent, and put in the effort, we'll help you build the skills to succeed. The environment here is team focused and supportive, but we also take performance seriously. This is a role where your effort directly impacts your results. Some days are easier than others, but if you stick with it, you can do well and grow. Whether you're looking for a fresh start or a place where your work actually means something, ITP gives you the opportunity to be part of a team that's making a real difference.
