ReBath - Call Center Agent Bathworks Inc - 4.5 Rochester Hills, MI Job Details Full-time $15 - $19 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication High school diploma or GED Full Job Description Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team!

RESPONSIBILITIES

Lead Generation Extraordinaire:

Dive into outbound calls with zest to generate leads and discover potential customers. Explore diverse prospecting methods to expand our lead database. Qualify leads like a pro based on our predetermined criteria.

Appointment Setting Maestro:

Master the art of setting appointments for our stellar sales representatives with qualified leads. Juggle and coordinate appointments with finesse. Be the maestro of follow-up, ensuring appointments are confirmed and rescheduled as needed.

Database Rockstar:

Rock our lead databases, keeping them accurate, up-to-date, and ready for action. Record lead interactions in our cutting-edge CRM system. Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures.

Collaboration Champion:

Work closely with the call center supervisor and contemporaries to align lead generation strategies. Have a can-do attitude, ready to tackle a fast-paced, fun environment. Together, let's take our lead generation game to new heights!

Performance Metrics:

Meet and exceed monthly and quarterly lead generation targets. Monitor and analyze key performance indicators (KPIs) related to lead generation and appointment setting.

QUALIFICATIONS

5 Years of customer service experience Proficient with MS Word, Excel, and Outlook. Your communication skills are top-notch. Attention to detail with effective time management and organizational skills. Navigate CRM software and lead tracking systems with ease. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results. Self-motivated and strong work ethic High school Diploma or GED Required.

Skills:

Persuasion and influence. Relationship building and networking. Ability to work independently and as part of a team. Time management and organizational skills. Adaptability to changing market trends.

Job Type:

Full-time Salary:

$15.00 - $19.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Shift:

8-hour shift, some evenings, and weekends are required Work setting:

In-person Education:

High school or equivalent