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Bathworks Inc

ReBath - Call Center Agent

Pay: $15–$19/hr

Posted: 5 weeks ago

Location: Rochester Hills, MI (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/6/2026

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$38,140 / year median in Michigan

-1% projected decline

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Job Description

ReBath - Call Center Agent Bathworks Inc - 4.5 Rochester Hills, MI Job Details Full-time $15 - $19 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication High school diploma or GED Full Job Description Are you ready to jump-start your career? We're looking for an energetic Call Center Representative to join our dynamic team!

RESPONSIBILITIES

Lead Generation Extraordinaire:

Dive into outbound calls with zest to generate leads and discover potential customers. Explore diverse prospecting methods to expand our lead database. Qualify leads like a pro based on our predetermined criteria.

Appointment Setting Maestro:

Master the art of setting appointments for our stellar sales representatives with qualified leads. Juggle and coordinate appointments with finesse. Be the maestro of follow-up, ensuring appointments are confirmed and rescheduled as needed.

Database Rockstar:

Rock our lead databases, keeping them accurate, up-to-date, and ready for action. Record lead interactions in our cutting-edge CRM system. Showcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures.

Collaboration Champion:

Work closely with the call center supervisor and contemporaries to align lead generation strategies. Have a can-do attitude, ready to tackle a fast-paced, fun environment. Together, let's take our lead generation game to new heights!

Performance Metrics:

Meet and exceed monthly and quarterly lead generation targets. Monitor and analyze key performance indicators (KPIs) related to lead generation and appointment setting.

QUALIFICATIONS

5 Years of customer service experience Proficient with MS Word, Excel, and Outlook. Your communication skills are top-notch. Attention to detail with effective time management and organizational skills. Navigate CRM software and lead tracking systems with ease. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results. Self-motivated and strong work ethic High school Diploma or GED Required.

Skills:

Persuasion and influence. Relationship building and networking. Ability to work independently and as part of a team. Time management and organizational skills. Adaptability to changing market trends.

Job Type:

Full-time Salary:

$15.00 - $19.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Shift:

8-hour shift, some evenings, and weekends are required Work setting:

In-person Education:

High school or equivalent