Prestige Automotive Group is looking for an experienced Automotive Service Advisor to join our team at Prestige Cadillac in Warren, MI.

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PREVIOUS AUTOMOTIVE SERVICE ADVISOR EMPLOYMENT EXPERIENCE IS REQUIRED

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Service Advisor Responsibilities:

Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Managing and overseeing the dealership's workflow and schedule. Calling customers to advise them about service changes or car pick-up times. Maintaining positive customer relationships to ensure repeat business. Ensuring all details on services rendered and costs are related to customers and processing their payments. Conferring with service technicians about parts ordering and ensuring parts are available when needed.

Prestige Automotive Group Offers:

Average of $75,000 - $95,000 depending on experience & performance

BCN/BCBS

Health insurance Delta Dental, VSP -Vision Insurance Company-Paid Life Insurance Employee Birthdays Off 401(k) Paid Holidays Great Training/Development Opportunities! ALL team members receive a paid day off for their

BIRTHDAY

. Dealership experience is a plus!

EOE Job Type:

Full-time Pay:

$75,000.00 - $95,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Service Advisor/Writer:

2 years (Required)

Work Location:

In person