Customer Service representative Raza Insurance Agency Llc Wayne, MI Job Details Full-time $15 - $17 an hour 3 hours ago Benefits Paid time off Opportunities for advancement Qualifications Computer operation High school diploma or GED Desktop applications Computer skills Productivity software Full Job Description Job Overview At Raza Insurance Agency Llc, we believe that the best insurance experience comes from genuine human connection. We aren't just here to handle paperwork; we are here to support our neighbors in Wayne, Michigan, during the moments that matter most. We are looking for a friendly and dependable Customer Service Representative to join our local office. You will be the first face our clients see and the first voice they hear, making you a vital part of the trust we build in our community. In this role, you will help people navigate their insurance policies and needs with kindness and clarity, turning potentially stressful situations into smooth, manageable experiences. We value positivity above all else and foster an environment where everyone feels heard and appreciated. If you enjoy interacting with people, appreciate a steady, organized routine, and take pride in helping others feel secure and well-cared for, you will fit right in with our small, dedicated family. We invite you to bring your bright energy to our team and help us continue providing the personalized service that defines who we are.

Salary Range:

$15.00 - $17.00 per hour Benefits Hourly Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Requirements High school diploma or equivalent. Strong comfort level with office software and basic computer navigation. Clear and empathetic verbal communication skills. Consistent reliability and a steady work ethic. Patience when helping others resolve problems. Previous experience in an office or retail service role is helpful but not mandatory. Responsibilities Greet clients warmly as they walk into our Wayne office and ensure they feel welcome. Answer phone calls with a helpful attitude, directing inquiries to the right team member. Process routine payments and issue receipts accurately. Help our clients understand their policy documents by explaining coverage details in plain language. Maintain organized filing systems to ensure client information is kept secure and current. Assist with general administrative tasks that keep our office running smoothly each day. About Us As a local Premier Service Agency in Sugar Land, our knowledge and understanding of the people in this community help us provide customers with an outstanding level of service. We look forward to helping families protect the things that are important - their family, home, car and more. Our office is located at Highway 6 and Fluor Daniel. We strive to excel at our service to our clients and being their trusted advisors.