We are looking for a dependable and service-minded Customer Service Representative to support customers and ensure a positive experience throughout every interaction. This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-moving environment where no two days are exactly the same.

Key ResponsibilitiesServe as the primary point of contact for customer questions and concerns.

Assist customers with account updates, order inquiries, service requests, and general information.

Investigate and resolve issues while providing timely and accurate follow-up.

Enter and maintain customer information in internal systems.

Process requests, documentation, and transactions with a high level of accuracy.

Partner with internal teams to ensure customer needs are met efficiently.

Handle a high volume of interactions while maintaining professionalism and attention to detail.

Contribute to a positive customer experience by building rapport and delivering excellent service.