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Customer Support
Customer Service Representative
Apple Valley, MN

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Robert Half

Customer Service Representative

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Job Description

Description We are looking for a dependable and service-minded Customer Service Representative to support customers and ensure a positive experience throughout every interaction. This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-moving environment where no two days are exactly the same. Key Responsibilities

+ Serve as the primary point of contact for customer questions and concerns.

+ Assist customers with account updates, order inquiries, service requests, and general information.

+ Investigate and resolve issues while providing timely and accurate follow-up.

+ Enter and maintain customer information in internal systems.

+ Process requests, documentation, and transactions with a high level of accuracy.

+ Partner with internal teams to ensure customer needs are met efficiently.

+ Handle a high volume of interactions while maintaining professionalism and attention to detail.

+ Contribute to a positive customer experience by building rapport and delivering excellent service. Requirements Qualifications + 1+ years of customer service, administrative support, retail, hospitality, or call center experience preferred.

+ Strong communication and interpersonal skills.

+ Ability to remain calm and professional in challenging situations.

+ Excellent organizational and multitasking abilities.

+ Comfortable working with computers and learning new software systems.

+ Detail-oriented with strong problem-solving skills.

+ High school diploma or equivalent required. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance