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H. Robert Anderson & Associates,Inc

Insurance Customer Service Representative-Personal Lines Insurance

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Based on Minnesota data

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What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$47,505 / year median in Minnesota

-10% projected decline

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Job Description

We are looking for a customer-oriented service representative to work Monday through Wednesday in office. (No remote work.) A customer service personal insurance representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Skills:
Two years minimum proven customer support experience in the property and casualty insurance industry. Must be property and casualty insurance licensed. Knowledge of AMS360 preferred Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively
Job Type:
Part-time Pay:
$25.00 - $30.00 per hour
Shift:
8 hour shift People with a criminal record are encouraged to apply
License/Certification:
MN Property and Casualty Insurance License (Required)
Work Location:
In person