Nott Company Store Representative

Nott Company Store Representative Nott Company - 4.0 Burnsville, MN Job Details Full-time $43,680 - $54,080 a year 1 day ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee stock ownership plan Qualifications Fabrication Purchase orders Customer relationship building Sales transaction processing Packing Customer service B2C Merchandising ERP systems Mid-level Credit card payment processing Lifting High school diploma or GED Assembly Invoice payment processing Packaging B2B Prospecting Microsoft Teams Sales strategy Stocking Computer skills Productivity software Clean workspace maintenance Associate's degree 2 years Communication skills Mechanical knowledge Marketing Customer complaint resolution B2C business model Full Job Description Do you like to tinker and fix things? Nott Company has an opening for a top-notch Parker Store counter sales representative to provide excellent service to our customers! Our customers will depend on you to help fix their machine or truck with the right hose, connectors, or adapters. You will come to the rescue when their machine is down, a quick fix is needed, or maintenance issues arise! What will you be doing? Provide excellent customer service to retail customers including part identification, cross-referencing, order entry, assisting will-call customers with paperwork, part pulling and packaging if necessary Solve application problems and provide product advice to customers Enter orders, invoice and process customer payments in system by purchase order, credit card; troubleshoot order issues Champion online product catalogs and tools Fabricate hose assemblies to fulfill customer requirements Investigate/addresses customer complaints to resolution Customer relationship management, prospecting, and following/championing sales strategies as communicated Ensure late/gap reports are done on-time and complete Owns store cleanliness, ensure the store is stocked and maintained so Parker and Nott products look their best for customers Maintain the showroom appearance, support new display integration and related marketing programs Assist Customer Service Department with fulfilling customer orders as needed Perform other duties as required. What you will need to be successful? High school diploma or GED required 2 year technical or fluid power degree highly desired, but not required Minimum 2-5 years experience in a combination of business to business or business to consumer customer service for technical products such as fluid power or automotive, including order entry, understanding/reading technical specifications, product configuration, warehousing or inventory Impeccable communication skills Excellent customer service skills Strong mechanical aptitude including the ability to read and interpret customer drawings and identify part numbers Detail oriented Highly organized Good computer skills: Microsoft Office, Teams, ERP Ability to lift 50 pounds Want to know more about the job?

Hours:

Monday thru Friday, 7:30 a.m. - 3:30 p.m.

• Job Type:

  Full-time

• Compensation:

  This position is eligible for a monthly bonus based on the gross margin of the store sales.
• Expected hours: 40 per week Benefits
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Work location: Burnsville, MN 55337: Relocate before starting work (Required) Must be able to pass a pre-employment background check and drug/alcohol test.

Nott Company Founded in 1879, Nott Company is the premier provider of engineering, integrated systems, and supply chain solutions that will enhance efficiency and reliability to achieve optimal performance and growth.​ We are 100% employee owned with a passion for growth and excellent service to our customers. We offer a competitive salary and benefits package including medical and dental insurance, life/AD&D insurance, short and long term disability, flexible spending accounts, paid holidays, personal time off, 401(k) and ESOP retirement programs and more! Please visit our company web page at www.nottco.com/careers to learn more about our company.

Equal Opportunity Employer Job Type:

Full-time Pay:

$43,680.00 - $54,080.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off

Shift:

Day shift

Work Location:

In person