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Midwest Bank

CUSTOMER SUPPORT SPECIALIST

Pay: $43,680/yr

Posted: 07/14/2026

Location: Detroit Lakes, MN (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/5/2026

Career Insights for Customer Service Representative (General)

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Based on Minnesota data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,290 / year median in Minnesota

-15% projected decline

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Job Description

CUSTOMER SUPPORT SPECIALIST 3.7 3.7

out of 5 stars 613 Highway 10 East, Detroit Lakes, MN 56501 $19

$23 an hour
Full-time Midwest Bank 11 reviews $19
$23 an hour
Full-time Midwest Bank is a locally owned, community focused bank committed to building lasting relationships with both our customers and employees by consistently exceeding their expectations.

We look for employees who will provide exceptional service and embrace our values of Community, Integrity, Quality, Genuine Care, Teamwork, and Balance. Midwest Bank is seeking a full time Customer Support Specialist to work in its Detroit Lakes, MN office. Responsibilities in this position to provide excellent service to our customers by responding to customer issues with deposit products and services in a timely and accurate way. Provides general office support with a variety of clerical activities and related tasks. Actively provides referrals of potential customers to personal bankers, lenders and investment representatives. The ideal candidate for this position will have customer service and phone experience, strong organizational skills, superior ability to multi-task, and great interpersonal communication skills. Banking experience preferred. Hours of work will be Monday through Friday and occasional Saturdays. Midwest Bank offers a friendly, team-oriented work environment with a competitive compensation and benefit package. Benefits associated with this full time position include health insurance, dental insurance, life insurance, long term disability insurance, PTO, Paid Holidays, 401K Plan with Employer Match, 401K Profit Sharing, Cash Bonus Program, and more! Monday-Friday 8am-5pm, occasional Saturday mornings