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Ryan The Cell Phone Doctor

Customer Service Representative

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Based on Minnesota data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,290 / year median in Minnesota

-15% projected decline

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Job Description

Maintainsdistribute,RegisterAssisting,About us Ryan The Cell Phone Doctor is a small business in Grand Rapids, MN. We are professional and fast-paced. Ryan The Cell Phone Doctor is a certified electronics repair company. We specialize in same-day repairs, board-level repairs, and water-damaged devices. We have been in business since 2014, with other locations in Bemidji, MN and Brainerd, MN.
Our work environment includes:
Relaxed atmosphere Paid On-the-job training Growth opportunities We are looking for a Customer Service Representative to join our team. The ideal candidate will have experience in a retail business, strong communication skills, and the ability to put customers first. Job duties for this position include: Providing customers with courteous, friendly, fast, and efficient service. Assist customers in determining their needs for device repair or services. Registers customer purchases on the assigned POS System collects payments including cash and distributes change as requested Takes and maintains inventory. Has working knowledge of store systems and store equipment. Maintaining the in-stock condition of assigned areas and ensuring it is clean, shoppable, and safe. A successful candidate may be cross-trained in other areas of the business, such as repairing electronics.
Pay:
$12.00 - $16.00 per hour
Benefits:
Flexible schedule On-the-job training
Work Location:
In person