Harley-Davidson Service Consultant Twin Cities Harley-Davidson Lakeville Lakeville, MN Job Details Full-time 5 days ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Equipment service recordkeeping Service writing Computer operation Phone communication Computer literacy Service scheduling Greeting customers Motorcycle License Direct client contact Mid-level Maintenance activity documentation Experience working in the automotive repair industry Warranty issues management Order processing Repair estimation Communication skills Quality data entry Customer data entry Full Job Description Join Our Team We are looking for a motivated, customer-focused Service Consultant to join our team. This role is perfect for someone who enjoys motorcycles, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service. As the primary point of contact between customers and the service department, you will help create an exceptional dealership experience while ensuring repair and maintenance work is handled efficiently and professionally. What We Offer Competitive pay (commission + bonus opportunities) Paid training Paid time off Health, dental, and vision insurance, 401K Employee discounts Extremely supportive and fun team environment Career growth opportunities Responsibilities Provide excellent customer service by greeting customers, scheduling appointments, and communicating repair updates, timelines, and costs Manage repair orders, estimates, invoices, and service documentation accurately and efficiently Coordinate with technicians, Service Manager, and Parts Department to ensure timely, high-quality repairs and efficient workflow Process warranty, customer-pay, and internal repair orders in compliance with dealership procedures Recommend additional maintenance, parts, accessories, and performance upgrades based on customer needs Maintain a professional, organized, and customer-focused service environment Qualifications Previous Service Consultant, automotive, or powersports experience preferred Motorcycle, Harley-Davidson, or general powersports knowledge a plus Strong communication and customer service skills required Ability to multitask and stay organized in a fast-paced environment Basic computer, phone, and data entry skills Professional appearance and positive attitude Valid driver's license with motorcycle endorsement preferred

Job Type:

Full-time Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Days:

Monday to Friday Rotating weekends Weekends as needed

Work Location:

In person