Customer Service II Experis - 3.3 Little Canada, MN Job Details Contract $20 - $22 an hour 12 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Vision insurance Opportunities for advancement Life insurance Pet insurance Qualifications Customer communication High school diploma or GED Managing clients in a customer support role Full Job Description Our client, a leader in healthcare solutions, is seeking a Customer Service II to join their team. As a Customer Service II, you will be part of the Customer Support Department supporting client relations and operational efficiency. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive attitude which will align successfully in the organization.

Job Title:

Customer Service II Location:

St. Paul, MN (100% On-Site)

Pay Range:

$20/hr. - $22/hr.

Duration:

12+

Month Contract Shift:

9AM - 5:30PM What's the Job? Receives and processes customer rental and purchase orders following established procedures. Interprets and clarifies customer orders for the shipping department, creates relevant shipping paperwork, and communicates waybill information. Maintains ongoing contact with customers until shipments are received at the destination. Follows up on and resolves order discrepancies, credit holds, and product availability issues with team guidance. Provides inventory status updates, researches billing corrections, and supports clinical procedure calendar entries when needed. What's Needed? High school diploma or equivalent. Minimum of two or more years of experience in a customer service or related environment. Strong communication and organizational skills. Ability to interpret customer orders and coordinate with internal teams effectively. Familiarity with ERP and CRM databases is a plus. What's in it for me? Opportunity to work in a dynamic and supportive environment. Engagement with a diverse team committed to excellence. Chance to develop your skills within a growing organization. Supportive management focused on your professional growth. Stable employment with potential for future advancement.

Consultants Eligible Benefits Upon Waiting Period:

Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account (for High-Deductible Health Plans) Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit) Supplemental Life Insurance Short Term Disability (coverage varies by state) Long Term Disability Critical Illness, Hospital coverage, Accident Insurance MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!